Incorrect delivery

<p>I ordered a per of (BLACK) Nike men's air force 1 low 07 on the 1st August 2017, on the 3rd the parcel was delivered but it was sun glasses instead of the sneakers.</p> <p>I called the call centre told them about the mistake they said they would fix it, later I was contacted by the lady who had promised to resolve the issue for me, she told that she had tracked my shoes and she would call me in the next morning after she had any information about the delivery of the shoes.</p> <p> </p> <p>Today I received another parcel, I had not been called to alert me that the courier guy was on his way.</p> <p>When he got there he was in a hurry, I couldn't even check the parcel as if he knew what was it in.</p> <p> </p> <p>Needless to say it was not what I had ordered again, this time instead of black sneakers that I ordered I received a white per.</p> <p>Then I had to call the centre explain my issue and immediately the agent told to send an email, not to the agent assisting me but to their online email account unlike the first one that tried to assist.</p> <p>I am using my resources to get this fixed, that means buying data and airtime to get this sorted.</p> <p>I want my black per of shoes and I want to be compensated for this trouble.</p> <p>This is by far the worst service I have received ever.</p> <p>You Social media team requested for my contact details I provided them with that and guess was I am still waiting for their call.</p> <p>They were quick to ask for my numbers yesterday, am still haven't received a call from them.</p> <p> </p> <p>The lady I spoke to yesterday call again to check if I had received the shoes, and unlike she had promised. She called me in the afternoon, I was happy that she called and I told her the situation.</p> <p> </p> <p>She immediately advised me that she would call me back and I haven't heard from her too.</p>