*********** staff that dont know how to read!

Pathetic service! with *********** staff.

For the pass 2 weeks I have been attempted to sort out my account. I even threatened not to pay and that didnt get the customer service attention!

According to One to One records there's a remaining balance on my account that comes from Last year May! When I spoke to them I provided them with proof of payment for last year ( Didnt think I will have that huh?) and they have confirmed that the Customer service department needs to do a adjustment on my account.

An guess what? When I sent a mail to customer service for the 6th time, with my ID number as subject line, they literally had the nerve to ask me again for my details LOL, isnt that a joke.

I have dealt with so many customer service agents and mentioned TWICE I want to speak to a manager but hey no one takes me seriously.

Thanks again for your amazing service. I will closing my account this month! Dont bother calling also