1 reviews | Active since Dec 2009
Immature staff members
On 30th October 2015, I when into the store to purchase 2 pairs of Takkies for my children. On entering the store, I noticed that the back section (Takkie area) was crowed and no one was assisting. However, there were 2 gentlemen standing in the front of the store looking out. The one guy wore a pair of the stores sunglasses and was holding onto the counter. There other one was holding onto the sweater shelve. There was a female as well but she was actually working (packing the shelves). I proceed to request assistance from the one guy standing with the sunglasses, he started walking with me to the back but stopped. I went back and he stated that he will get someone to assist me. This person took a few minutes to get to me of which I walked out of the store. I told the gentleman that their store just lost a sale. That statement doesn't mean anything. The attitude of the staff members are immature and not suitable for a customer service environment.
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports Operaitons team
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports Operaitons team
