I want to close my account now!!!

Item: Sportscene
Rating: 1
Author: Lusisipho B

<p>After months of calling and asking me to pay i paid my account and asked to close it, But a contact centre agent told me i can not becuase they have closed thier books on the 21st of the month. I NEED a settlement later and this company can not give it to me. Come next month i would have incured some more charges but i requested to close my account now. This is outragers and is making me angry</p>

Helpful (0)

Replies (3)

Sportscene's replyOfficial

21 Sept 2016, 12:39

We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update.

Thanks,

The Sports Operations Team

Sportscene's reply21 Sept 2016, 12:39

Official

We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update.

Thanks,

The Sports Operations Team

Lusisipho B's updateReviewer Update

22 Sept 2016, 08:39

Its close to 24 hours i have heard nothing from you this is rather crazy.

Some assitance would be nice.

Lusisipho B's update22 Sept 2016, 08:39

Reviewer Update

Its close to 24 hours i have heard nothing from you this is rather crazy.

Some assitance would be nice.

Sportscene's replyOfficial

22 Sept 2016, 13:10

Good day Lusisipho

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sports Operations team

Sportscene's reply22 Sept 2016, 13:10

Official

Good day Lusisipho

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sports Operations team