I need my paid up letter sooner or better.

I am still waiting for the paid up letter and TFG (Sport Scene) is telling me story, it's been almost 4 weeks now. And you said 3 months and I don't know where does that came from. Why do you guys do this to your customer. Ever since I was paying the account last year you didn't even make any changes through MY SCORE.

You handed over the account and not caring anymore about your customers.