I bought a tekkie at sportscene on 11 may 2024 after 2 months on the 13 July the tekkie is creak I send it back they give me another one few weeks again the tekie is creak i send it back the manager of sportscene said he is not allowed to do the refund a

I bought a tekkie at sportscene on 11 may 2024 after 2 months on the 13 July the tekkie is creak I send it back they give me another one few weeks again the tekie is creak i send it back the manager of sportscene said he is not allowed to do the refund again the only thing I should do for me is to send the mail to the shop so I didn't do the email because I'm the client. Please help me