TS
THABANG S
1 reviews | Active since Dec 2015
04 Dec 2015, 13:57
I bought a sumsung star 2 plus on the 29 of October only to find that it does not read the Vodacom sim card
I bought a sumsung star 2 plus on the 29 of October only to find that it does not read the Vodacom sim card, I did ask if it would be possible for me to put the Vodacom sim before purchase and they told me yes...I returned it on the 9th of November only to find that is more than 7 days required for exchange. They took the phone and promised me that they will send it \I don't know where"to be checked and until today my phone is not fixed"
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Sportscene's replyOfficial
04 Dec 2015, 16:27Hello tfshai ,
Dear tfshai
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear tfshai
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Sportscene's reply04 Dec 2015, 16:27
Official
Hello tfshai ,
Dear tfshai
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear tfshai
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.