NP
Nazley P

1 reviews | Active since Mar 2013

22 Jan 2016, 08:24

Horrible Service

I visited Sportscene on the 21/01/2016. <br> I was disgusted at the service received.<br> Sales assistants are not friendly and helpful at all.<br> The person Tamara who was supposed to be assisting me was not even interested in being of any assistance. I have been a long standing customer at Sportscene and never have i ever seen someone who is as uninterested in a client and to top it all off I am not a ******s however when a African client walked in she (Tamara) greeted the person in the most friendliest manner however through out my encounter with her she was blatantly not interested and to me that on any level if unacceptable. If that is what Sportscene calls client service you seriously need to reconsider who you hire as sales assistant because you certainly lost me as a client. Tamara did not even Thank me for my purchase as every other Sportscene I have visited before has done. <br> <br> You will definately loose a whole lot more clients if this is service and treatment people will receive.

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Replies (1)
Sportscene
Sportscene's reply25 Jan 2016, 10:45
Official
Hello NazleyP,

Dear NazleyP

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.