HORRIBLE SERVICE

Good day ,<br> <br> I would like to express my disappointment and irritation on the service I received at Sport Scene West Street on the 21-11-2015 .<br> I have been a client for so long and when I went to get my replacement card I was advised that I cannot get the card because my account is over due and they claimed that the last payment was on the 27th October whereas it was on the 30th October in Exact Pine Crest Centre .<br> <br> As per my understanding the next instalment is due on the 30th November you can correct me if I am wrong . The attitude that those girls gave me was horrible and when I asked for the statement to verify that the account is in arrears the other one said they cannot print and the other said it wont show on the system as I am in arrears .<br> <br> My question to yourselves is now : <br> o How is the account in arrears<br> o If so How much is the arrears amount<br> I will suggest a further training to your employees I have not been the best customer nor the worst either so the that kind of treatment is uncalled for .<br> <br> I really hope that somebody gets back to me as I am really frustrated by all of this because it is not the first time happening . ***