********** billing

Recently with my last visit to liberty promenade I discovered that my installment had gone from the usual R1900 to a outstanding nearly 3800 the consultant enquired and it was said that due to payment missed for the month of August. The consultant informed me that all I would have to do is bring proof. The following day I went to cavendish square sportscene as this is my known area, only to discover that it is not because of payment missed according to the call centre agent it's due to my payment not reflecting for August, on top of everything i had discovered I have been paying for insurance I DID not request and for a magazine, I requested that my application be viewed and the call centre agent confirmed that I did not request any of the above mentioned. I have paid every month however no one can give me a explanation as to why I have been billed for services I did not request and why my installment has boosted up , no installment missed and if my account was paid in July on time as well as in Aug how is it that my account has been handed over. It is impossible and ***** ! I left my email and my telephone numbers with the call centre agent no one has made contact, due to the lack of communication I have consulted with legal action as it is ******** and ********** to tamper a document and claim money where consent was not given. I'm pretty sure you guys wished you had called me a day sooner expect to hear from my lawyer.

Kind regards Lee-Ann Naik