RN
Romano N

1 reviews | Active since Nov 2013

22 Jun 2016, 15:57

First time shopper to never shopping again!

<p>I placed an order online for the first time on . After not receiving the goods. I then sent a friendly email to inquire as to what is going on and received the rudest email ever from Chamelle saying the order was cancelled. I did not receive any further information than because of payment, which is strange because I used my account card. I then had to go place the order again only to find the items I wanted sold out! I figured mistakes happen and tried again. I then placed the order and requested and paid for express delivery. Today to my surprise my neighbour came over to say there was a package dropped off there. AGAIN I received no notification of this! An even better surprise is that only a 3rd of the order came. You guys are utterlly pathetic! I'm glad you are big enough to treat your loyal clients like *******, but I won't stand for it. </p>

0
Replies (1)
Sportscene
Sportscene's reply23 Jun 2016, 10:54
Official

Good day

We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.

Thanks,

The Sportscene Team