FED UP WITH BAD CUSTOMER SERVICE - SPORTSCENE NEWCASTLE CENTRAL

Visited Sportscene in central newcastle on Sunday 01/12/2019 just to be ignored by the guy behind the till with his dark sunglasses on, eventually when 2 customers behind me decided to leave the store the rude assistant asked what he could do for us, I asked to be assisted with replacing my card that I haven't used for a while, about 20 min later they (another gentleman assisted) they gave me a card, I went to foshini for a purchase just to be told the card is not active, went all the way back just to be given another card as they gave me the incorrect card and was then told by the manager that I needed to submit 3 moths bank statement and Proof of residence as my account is blocked....this after I was A LOYAL CUSTOMER THAT HAVE NOT MISSED ONE PAYMENT IN 9 YEARS THAT I HAD MY ACCOUNT, not happy being treated like this after being a loyal customer