Faulty phone and time wasting

<p>bought a phone on 10th May 3 weeks later I started experiencing problems with the phone because the main controls weren't working, i couldnt unlock or do anything with the phone,I took the phone to the store the consultant that helped me wanted to book the phone for repairs instead of warranty assessment, after going back n forth about that she eventually took it for warranty assessment, a week later I got a call to fetch the phone and I was told theres nothing wrong with the phone I checked the phone but hours later when I left the store the phone started with same problem again , i am furious that its not the 1st time I've bought a phone from sport scene and not even a month old it starts giving me problems I'll be out of town in 2 weeks time I need my phone fixed they have wasted enough of my time already.what makes me more angry is that the lady told me there's nothing wrong with the phone as if Im making this up when she saw the phone wasn't working before she took it in. Im never buying a phone from sportscene again.they had the phone for a week already why must I wait 21days again for something they should have done right the 1st time</p>