tL
tayla L

1 reviews | Active since Mar 2015

29 Mar 2015, 09:40

false advertising

Saw the promotion of the converse shoes in the sportscene shop in canal walk. The promotion prise of R649 on selected converse are displayed above long boot converse with all the different colours available. This was a clear indication that those specific shoes are on promo, the fact that no other converse shoes were display underneath it and no promotional tags on short, leather and plastic converse. The sales persons wore a tag of the adverti*****t around there neck and the one who assisted me confirmed that the long boot converse were on promo. At the till the cashier told me that the white boot converse were not on promo only the black and navy. Later i learnt that none of the long boot converse on display were on promo but normal prise of R799. The manager tried to rectify there mistake by referring to the fine print of \selected shoes"";15/04/10 10:58;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833795;818854;14;2;0;0;0;0;2;NULL;NULL;NULL;15/03/29 9:10;15/03/29 7:46;DecoFurn plasma units, the worst quality by far!;9,30E+12;;***;After a three hour delay with our delivery, we were brought a few boxes full of timber and assembling material. The instructions supp**** was totally unclear, although our sales rep said it was going to be easy to assemble at home. After struggling for about two hours , we had only assembled half of the unit. Then, as we tried to attach the top section, the little timber dowels pushed right through the top. On closer inspection the quality of material supp**** proved to be very poor. We returned it to the supplier and requested a refund which they abruptly refused. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;407614;821509;44;5;0;0;0;0;5;NULL;NULL;NULL;15/03/29 10:01;15/03/29 8:14;Don't use anyone else for pool leaks ;7,41E+12;BG TSHETLO;***;Gus one of kind. A very honest man who wouldn't charge me when they couldn't detect any leaks in my pool some time ago. He came back later when I was desperate to find a solution and he spent 4 hours on site until they finally found the problem. Suddenly four years of woe were curtailed. I'd recommend him any day;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;32277;833806;25;5;0;0;0;0;5;NULL;NULL;NULL;15/03/28 23:17;15/03/29 8:33;Excellent;4,71E+12;Johan;***;We were collected on time, driver was great, all in all very pleasant experience;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812771;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/03/29 10:34;15/03/29 8:40;2 weeks no service on data contract;4,31E+12;;***;Despite assurances from MTN, they have not remedied the fault and no data is available.<br> What MTN have overlooked is the fact that I have 2 SIM cards, a Primary and a secondary unit.<br> I have visited the local Tzaneen branch at least once per day for the past week, seeking a remedy;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;535499;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/03/29 10:39;15/03/29 8:55;********** credit card charges by Standard Bank;8,11E+12;Credit Card Division;***;I have had a Standard Bank Prestige account and corresponding titanium credit card since August 2012. Because I hold both accounts, the credit card fee is included in the monthly Prestige account fee.<br> For the last three months, this service has been charged incorrectly. The first instance was the end of January 2015, which I queried and was told that it was a mistake made on the system while doing year end pricing changes and that my card was no longer \bundled\"". The call centre agent assured me that the card would be rebundled and the fee reversed. This was subsequently done and I received a letter from the bank to confirm this.<br> At the end of February I was again charged the fee. I called the credit card division and was told that my card was once again \""unbundled\"""

0
Replies (1)
Sportscene
Sportscene's reply10 Apr 2015, 10:58
Official
Hello tayla lategan#,

Dear Tayla

Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.

We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.

Kindest regards
Alisia Human