SS
Scotch S
1 reviews | Active since Mar 2021
08 Jan 2026, 17:24
Extremely disappointed
I am extremely disappointed with Sportscene Savanna Mall because I was refused assistance simply for not being the account holder, even though I only needed the same outfit in a different size
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Scotch S's updateReviewer Update
08 Jan 2026, 18:04I am writing to express my disappointment with the service I received today at Savanna Mall.
I live in Gauteng and recently purchased a gift for my son — a Relay Jeans golf shirt and skinny jeans. The golf shirt had a sticker indicating size Extra Small, however, the label inside the shirt is printed Small. The jeans are perfect in style, but the size is too small.
Because my son lives in Polokwane, we advised him to exchange the items at his nearest Sportscene outlet at Savanna Mall. However, he was refused assistance on the basis that he is not the account holder, despite having all the receipts with him. The exchange requested was for the same items, only different sizes, which I believe should not have been a problem.
I kindly request your urgent assistance in resolving this matter, as the incorrect sizing was through no fault of ours. Please advise how we can proceed with exchanging the items for the correct sizes.
I live in Gauteng and recently purchased a gift for my son — a Relay Jeans golf shirt and skinny jeans. The golf shirt had a sticker indicating size Extra Small, however, the label inside the shirt is printed Small. The jeans are perfect in style, but the size is too small.
Because my son lives in Polokwane, we advised him to exchange the items at his nearest Sportscene outlet at Savanna Mall. However, he was refused assistance on the basis that he is not the account holder, despite having all the receipts with him. The exchange requested was for the same items, only different sizes, which I believe should not have been a problem.
I kindly request your urgent assistance in resolving this matter, as the incorrect sizing was through no fault of ours. Please advise how we can proceed with exchanging the items for the correct sizes.
SS
Scotch S's update08 Jan 2026, 18:04
Reviewer Update
I am writing to express my disappointment with the service I received today at Savanna Mall.
I live in Gauteng and recently purchased a gift for my son — a Relay Jeans golf shirt and skinny jeans. The golf shirt had a sticker indicating size Extra Small, however, the label inside the shirt is printed Small. The jeans are perfect in style, but the size is too small.
Because my son lives in Polokwane, we advised him to exchange the items at his nearest Sportscene outlet at Savanna Mall. However, he was refused assistance on the basis that he is not the account holder, despite having all the receipts with him. The exchange requested was for the same items, only different sizes, which I believe should not have been a problem.
I kindly request your urgent assistance in resolving this matter, as the incorrect sizing was through no fault of ours. Please advise how we can proceed with exchanging the items for the correct sizes.
I live in Gauteng and recently purchased a gift for my son — a Relay Jeans golf shirt and skinny jeans. The golf shirt had a sticker indicating size Extra Small, however, the label inside the shirt is printed Small. The jeans are perfect in style, but the size is too small.
Because my son lives in Polokwane, we advised him to exchange the items at his nearest Sportscene outlet at Savanna Mall. However, he was refused assistance on the basis that he is not the account holder, despite having all the receipts with him. The exchange requested was for the same items, only different sizes, which I believe should not have been a problem.
I kindly request your urgent assistance in resolving this matter, as the incorrect sizing was through no fault of ours. Please advise how we can proceed with exchanging the items for the correct sizes.