NJ
Nolene J

1 reviews | Active since Aug 2010

24 Jun 2019, 11:58

Exchange

Good day

I have purchased a Jordan sneaker size 5 Jnr for my son on the 28 February 2019 and starting the open from the front of the sneaker. I have purchased the item at Sportscene Canal Walk after 5 the evening. I have lost my slip and the box damaged at home so I destroyed it. I bought the item on my Capitec Account (7186). My purchased amount was R1657.95,sneakers was R1299.95 and 2 redbat tshirts.

My doesn't want to wear shoes because it's broken and I am not willing to buy a new pair if this pair is not even 4 months old. Shoe is in good condition just starting to open. Please advise if store can look up my slip because I want to exchange the sneaker without any hassles. I also live in Kuils River and Zevenwacth sportscene is closer for but if I need to return to store purchase i will take the drive. Can store manager please contact as I don't want to deal with the floor staff or any managent

Please contact me Mrs. Ely ***

0
Replies (1)
Sportscene
Sportscene's reply24 Jun 2019, 14:05
Official
 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.  Regards, The sportscene team