NH
Nosibulelo H

1 reviews | Active since Sept 2015

03 Oct 2015, 13:27

Dirty white sneaker

After waiting for an hour on sunday 27th sep, i left the store without my laybye as they could not find my shoe, came back sat 03 october, waited again for 20 minutes only to get a dirty white stan smith, if i buy a white sneaker its only fair to get a clean pair, after wasting my time at this particular sportscene store i did not feel the need to go back and ask for another pair as this was supposed to be done the 1st time around. Please assist in getting new pair of white clean stan smith adidas sneaker

0
Replies (1)
Sportscene
Sportscene's reply05 Oct 2015, 16:37
Official
Hello Nosibulelohans,

Dear Nosibulelohans

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.