Delivery Not made in over standard delivery period

Item: Sportscene
Rating: 1
Author: Floyd S

I bought a pair of sneakers on the 24th November online, today is the 6th December 2018 and they still have not delivered them. Their standard delivery period is 4-5 working days, it has now been 9 working days. I called them 3 times and I was told that the parcel is with the courier company since 28th. I called Fedex(Their courier company) ,they said they are expecting the parcel to be delivered to them but they have not yet received it. So basically none of the 2 companies know where my parcel is. Sportscene/TFG agents always say they will call me back to give feedback but they never do.

I need this to be delivered TODAY!!!

SO DISAPPOINTED!!!!

Helpful (0)

Replies (1)

Sportscene's replyOfficial

10 Dec 2018, 16:04

We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist.

Thanks,

The Sportscene team

Sportscene's reply10 Dec 2018, 16:04

Official

Thanks,

The Sportscene team