Customer Service

Went in store, saw a takkie that we liked however only one foot is on the floor, they then couldn't find the other shoe anywhere else. A lady took my details but never got back to me, when i called the store a few days later I managed to speak to Zano, who was a huge assistance. He promised to check the store room and get back to me, every time i called he assured that they still having a look and he has done this and that to try and find the other foot but did not succeed. I then got through to Stacey who is second in charge in store and she assured me that she will give me a call in ten minutes, she did so with excellent news, advising that they got a store from a very far place to IRV (If that's the correct term), she advised that we wont need to pay the fee and that she asked that the IRV gets prioritized. This service really satisfied me and i will continue to shop as this store at i have for the past 5 and a half years. Keep up the good work