Continuous robbing of customers inside the store and NO securities.

<p> </p> <p>On 11 July 2016, I got a phonecall from Sportscene telling me that my account that I recently app**** for was approved, and that I should go pick up my card. I was told that I should buy something in order to activate the account, so I head to the female section which is located in the center of the shop close to the entrance.</p> <p>In a shop full of people, a group of men WAY bigger than me walk in, in 2 seconds cause chaos around me and take my phone (Samsung Galaxy S5 that I only got recently) out of my bag, and walk out like nothing happened. EVERYONE in the shop sees this and tells me "they took your phone" as if this is a fact I couldn't see. <br />I go after these guys and ONE shop assistant goes with me only for the guys to get aggressive and start swearing and insulting me for "accusing" them, so I got scared and backed away as no one was there to help me.</p> <p>I go back to the shop and all they tell me is "THIS HAPPENS AT A REGULAR BASIS" and "THEY DO NOT HAVE ANY SECURITY GUARDS", but apparently they "SOMETIMES TRY PROTECTING THEIR CUSTOMERS" so "THERE'S NOTHING ANYONE CAN DO NOW". If this is a regular thing, why do they just repeatedly let it happen? They try getting me to calm down with statements like "There are guys who get up in the morning for one reason, and that is to rob people". </p> <p>I am very unhappy with Sportscene for seeing that this is a problem and that it regularly happens, but yet refuses to do anything about it. I am a female and I do not feel safe shopping in Sportscene anymore, because they just LET people walk in from the street and take away my expensive property that I worked hard for.</p>