BLUFF SPORTSCENE CUSTOMER SERVICE NON-EXISTENT

21/07/2022 - Went there for a return and wanted to change some details on my profile to allow for online shopping since shop rarely keeps Sizes bigger than Medium. I get there I'm told by Samkelisiwe at checkout they're system is slow but to give them a call later on they can change the details for me via the phone. I call 22/07 in the morning to change y details I was told they're extremely busy right now but will call within an hour. They just called me back now (15:35) and I tell them I need my details changed. They ask for my account and personal details which I provide, then put me on hold then tell me to come to there store rather to change the details.

THE SAME SHOP I WAS IN YESTERDAY AND TOLD TO CALL TO CHANGE MY DETAILS!! Not sure If they're aware of the socio-economical benefits of online shopping if such a big chain stores will still need customers to physically go to the shop to change details.

GENERALLY THE WORSE AFTER SALES SERVICE ONCE YOU HAVE THE ACCOUNT CARD -