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phindile N

1 reviews | Active since Jul 2014

18 Mar 2018, 10:47

Becoming a norm at sportscene newtown junction

So about 4 days ago I had a complain about the sportscene in newtown junction.The next day a gentleman by the name of Nathi called to apologise and offered a peace offering that I could collect from the newtown junction.I advised that I can collect it on the weekend but asked if I can get it from the store in eloff as that my favourite store and was advised that this would be a fresh start so I agreed.So today being a laid back sunday I decided to go get my gift and as always sportscene did not disappoint.I get there ask for the store manager and I am advised he is not at the store today and that he is at a diff store across town and the poor gentleman didnt know how he could help me. I dont ever want to shop at that sportscene all I have had with them is a hard time I will stick to the store I like and trust which is eloff or kerk no more newtown junction. What a waste of my time.

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Replies (1)
Sportscene
Sportscene's reply19 Mar 2018, 16:36
Official

Good day phindile

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team