BAD UGLY SERVICE

On 25th December 2025 made a purchase of R900 and requesting a GIFT SLIP for return to get original prize. Went to Sportscene TYGERVALLEY to be treated like a *****. Both my items was purchase full prize. They refuse to give me full prize with gift received showing the day of my purchase. After 25th Dec 2025 the item went on sale . I even asked them to check my account online witch they can to see that i have bought the items full prize. This means i have to go back to then today to sort out the mess. They owe me more then R200 . PLEASE CONFIRM THE REASON FOR A GIFT SLIP