bK
busisiwe K

1 reviews | Active since Jan 2011

19 Aug 2016, 12:28

bad services at sportscene cresta

<p>I am not happy with the services i received from cresta sportscene I went there yesterday to cancel my lay bye at 16:45 in the afternoon was told they do not have any money to refund me as all the clients had paid with their accounts or debit or credit cards .The lady was unprofessional she was standing next to the door did not seem to care and what annoyed me was that I had called to enquire during the day and why was I not advised that they do not have any money then .Not even an apology when she told me all of this .I just called again today and today I was advised that their system is offline by Mlungisi atleast he was apologetic .I am overall not happy with the service from cresta </p>

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Replies (1)
Sportscene
Sportscene's reply19 Aug 2016, 13:25
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene Team