Bad service on the phone

I called your call centre and spoke to a consultant who gave me such a bad attitude over phone. I called to enquire about the delivery of my online order as I chose the express delivery service and from the moment he answered the phone he couldnt have been interested in assisting. He had not even listened to my query and already dismissed me. Your recording does specify that your calls are recorded, I suggest you pull this record and assist your staff to adjust their attitudes when dealing with customers.