bad service from the onset - online shopping dosnt seem to work well!

Sportscene online should just shut down they don't know what they doing. How can you take orders accept peoples money then you come up with a story that order was cancelled due to no stock. I was not interested in the discount as I wanted this particular pair of sneakers for my son's graduation but a penny saved is great. I saw they had the same shoe that was said to be out of stock instock insotre without the discount. I offered to pay the store price as I was afraid the refund will take some time and I really needed this shoe . After I was told this was not possible and the refund process will just be a 5 minutes thing after submitting the requested info wow after I submitted my banking account the messages was I will wait 3-10 working days am still waiting for that refund by the way despite the time frame has elapsed all am getting is story after story after story of who did this and did not do this. To me this seems like a very intelligent _ how many online shoppers have had this experience and still waiting in Limbo for their refund or very careless staff that this matter shouldn't be taken lightly my their employer. Its very sad that we just have to sit back and see such unprofessional service take place am def ordering online overseas you never get such nonsense you updated on orders every now and again you given valid and accurate tracking info to see how far your order is when you place complaint it is dealt immediately and you even get a sorry gift so back to int online shopping for our own has fail us again the fact that the reviews posted be fore were not even responded to the company is very shocking and proof that we the shoppers are not taken seriously at all! or just stick to basic picking and paying because its just not working out sportsscne not at all!