TM
Thembinkosi M

1 reviews | Active since Jun 2013

16 Sept 2019, 08:55

Bad Service form Sportscene Midlands Mall

Dear Sportscene,

Last week Saturday 14/09/2019 I was looking into fitting a per of jeans at Midlands Liberty Mall - Pietermaritzburg. So there was no-one at the front door in the fitting rooms because I was rushing so I just entered. I then heard a voice coming from a lady (Asanda Sokhela) asking me in IsiZulu ongaze ufekwe ubani meaning "who authorized you to enter" in a very loud and disrespectful manner. I asked her to lower her voice because it was so disrespectful and embarrassing and instead she repeated. I explained there was no-one at front so I just entered and then she forcefully closed the curtain while I was inside. I reported the incident to her manager immediately.

I'm not really happy with the service I've received.

Regards

Thembinkosi Mlaba

0
Replies (1)
Sportscene
Sportscene's reply17 Sept 2019, 16:11
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
 
Regards,
The Sportscene team