Bad Service

Good Day On Sunday, 09 Dec 2018, I went to the Sportscence in Canal Walk wanting to purchase a takkie. I was assisted by a salesperson (unfortunately I did not get his name) who enquired at other branches about a takkie which was sold out at their store. He advised that the takkie was available at Sportscene Promenade, but said that he would order it from the Promenade branch for Canal Walk and call me during the week when takkie had arrived. I then left all my contact details with the salesperson. For the past two days I have been trying to get a hold of the store - contact no ********** 110, but no answer. I then called both the Canal Walk info desk as well as the TFG head office, where both the very helpful ladies gave me the exact same number I have been trying to contact for the past two days. Is there anyone that can assist me with this? I am beyond frustrated re the situation. Regards, Cindy Arendse, **********