tM
tumi M

1 reviews | Active since Jan 2015

21 Sept 2015, 16:59

bad service

I went to sports scene on Friday to purchase a white converse and I was horrified buy the lack of customer service I received there. The staff we chatting amongst themselves and couldn't assist even when I asked for a size. One of the sales lady that didn't even have a tag was rude and if that's what she calls customer service then she is in a wrong field.This was for the second time me going there and getting no help at all. I don't think there's a manager there cause even the display was not properly looked after it was a mess. Sport scene at East rand mall is *** place to shop. WORSE SERVICE EVER

0
Replies (1)
Sportscene
Sportscene's reply22 Sept 2015, 11:10
Official
Hello KeitumetsiZ,

Hello KeitumettsiZ
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the area manager, who will get in touch with you directly.

Thanks,
The Sports operation s team