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Nomthandazo N

1 reviews | Active since Jul 2012

27 Mar 2017, 21:38

bad service

<p>I was at Sportscene today Greenacres and they had a sale. I asked for a pair of sneakers and was told the box had the same sneaker but different sizes inside. I had to choose another pair the the samething happened. I ended up buying a pair of converse. I paid for the converse and other items but when I got home I noticed that they gave me a size 6 and a size 8. Anga checked the sizes and said they were fine and the cashier also checked before I paid. I am very dissappointed because I asked them to please check as my son will be wearing the sneakers tomorrow for an event at school. I feel they did this delibately as they want the sneakers for themselves.</p> <p> </p> <p>I am very dissappointed and would like to know why any of them did not see that they are giving me a wrong size. How does a store like Sportscene mix up sneakers when they have so many staff members.. I will make sure my family and friends dont buy at the Greenacres store.</p>

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Replies (1)
Sportscene
Sportscene's reply28 Mar 2017, 10:03
Official

Good day Nomthandazo

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team