1 reviews | Active since Apr 2016

20 Jan 2017, 07:11

Bad service

<p>I bought a pair of black sneakers on the 16th of December. I have not washed them. I weared them 3 times. When I wipe them with a wet cloth. The black coulor came off. I returned them on the 15th. Unfortunately the manager Mr Kabelo rudely told me that I have weared nd washed them. He even advised me to polish them. He told me that there is nothing he do for me or help me with. I did not like the way he spoke to me and his ridiculous advices.</p>

0
Replies (3)
Sportscene
Sportscene's reply20 Jan 2017, 11:47
Official

Good day Doris Malata

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team

's update20 Jan 2017, 22:35
Reviewer Update

I really appreciate your intervention. I shall be forever loyal to your brand. Doris Malata

Sportscene
Sportscene's reply23 Jan 2017, 12:19
Official

Good day Doris Malata

Thanks for your positive feedback! We’ll be sure to pass it on to the team.

Hope to see you in store again soon,

The Sportscene team