Bad service!!!

<p>On 04 June 2016 I paid my Sportscene account at American Swiss. I instructed the sales consultant to split my payment overall my accounts. Settling my 6 months account, and then splitting the rest over the 12 and 24 months accounts. A week or so after that I received a sms stating that my account was in arrears. I then called the call center and stated my case. I spoke to Khayanisa and was advised that she’ll attend to my problem. A week after that I received a call informing me that my issue was resolved and my 6 month account was settled and my account was debited as I instructed. Yesterday I received my I received my statement and none of the above was done. This is totally unacceptable. Seven years ago I had the same problem with Edgards and I closed my account… I haven’t looked back since. Maybe I should do the same with my Sportscene account, because I haven’t bought anything, besides a wallet at Sportscene in the last 10 years. I haven’t had any service from them since opening my account in 2003…</p>