LL
Lauren L
1 reviews | Active since Jun 2011
10 Apr 2015, 13:15
Bad refund policy
I bought my husband the new retro 4 Jordan that cost me R100,but he didn't like it and took it back to a sport scene store,I was told that I would get a refund via eft within a day. It's been two days nothing yet. I'm totally upset because why must u wait on ur money if u need it
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Sportscene's replyOfficial
10 Apr 2015, 16:04Hello lludolph,
Dear Lauren
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
The Sports Operations Team
Dear Lauren
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
The Sports Operations Team
Sportscene's reply10 Apr 2015, 16:04
Official
Hello lludolph,
Dear Lauren
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
The Sports Operations Team
Dear Lauren
Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.
We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.
Kindest regards
The Sports Operations Team