SM
Sello M
1 reviews | Active since Sept 2019
28 Sept 2019, 21:06
Bad experience
Worst experience at Sportscene Fourways mall. Being treated like I shop for free. I bought sneakers on my account, the box got misplaced when I moved places, I was told I can’t get a refund but exchange, Sportscene should amend their refund policies to simplify the lives of customers. Worst part the manger wasn’t even bothered to want to know why didn’t I have a stupid box. He made me exchange I left the store wanting to close the account.
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Sportscene's replyOfficial
07 Oct 2019, 13:36Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards,The Sportscene team
Sportscene's reply07 Oct 2019, 13:36
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards,The Sportscene team