1 reviews | Active since May 2015
Bad Experience
<p>i went to the south gate branch on saturday as i was shopping for sneakers where i came accross a sneaker that had no price tag on it.</p> <p>i asked the manager whos name is musa wat the cpa law states regarding items on the sales floor which dont have a price tag on them and he advised there was no such law.</p> <p>I myself know that if an item is on the sales floor then it should have a price on it if not then it should be free as the law clearly states that items that are displayed or advertised for sale should have a tag on them and if thwy have an incorrect price then a consumer may not pay more than the displayed price on that item</p> <p>anyways as i was speaking Musa he kept on insisting that i have a complaint and should lay a complaint with the complaints department. Mind you i was busy enquiring about the tfg cpa law as i wamted to see what it stated regarding the query i had.</p> <p>Musa told me that he cannot go through the tfg cpa law with me, what confuses me is that this law is made soecifically for the consumer.</p> <p>when he saw that i was now irrate because of the manner he was assisting me he printed out the cpa law and there was nothing about pricing<br />he then offered me a 10% of the shoe and no i ddnt want the 10% off.</p> <p>He tried to contact his area manager several times but no response. He then told me that he wont be able to assist me and i should lay a complaint and thats exactly wat im doing now</p>
Good day Palesa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sportscene team
Best regards,
Good day Palesa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sportscene team
Best regards,
