Bad customer service - insurance

Item: Sportscene
Rating: 1

<p>My phone was ****** 22 April, i took proof of purchase, insurance documents and case number in. The store have submitted it to the insrunce department and now on top of a casenumber they want another evidavite. Must i now dirve up and down to police and back to the storre to submit something that can be verified by checking if the case number is valid. </p>

Helpful (0)

Replies (2)

Sportscene's replyOfficial

12 Jul 2017, 16:29

Good day Relton Booysen

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply12 Jul 2017, 16:29

Official

Good day Relton Booysen

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's replyOfficial

12 Jul 2017, 16:29

Good day Relton Booysen

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team

Sportscene's reply12 Jul 2017, 16:29

Official

Good day Relton Booysen

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Sportscene team