Bad Customer service

I feel so disappointed and ashamed,went to Sportscene at Sandton City all the staff were not wearing they face masks and from my understanding Sandton is one of the Hotspots of COVID-19...I don't know if the staff there realize that this thing is real and alot of people have lost their lives course of it,I'm just disappointed and need someone to sort this out or else I'll get the department of health involved