1 reviews | Active since Dec 2014
Bad Customer Service and It's not the first time
Hi, I get the worst service from the Mitchells Plain, Promenade branch. <br> <br> With regards to Jordan sneakers, I was informed that staff are no longer allowed to set goods (specifically Jordans) aside for customers. So if you really want it you need to get up early.<br> <br> Saturday 05.09.15 the Jordan 9 Anthracite released, I got to the store at 8:40 they open at 9:00, there was no queue outside. So I was one of the first to be there. As soon as the doors open I was through and straight to the shelf. I was literally the first person through the door and the first person at the shelf. Fit on, i'm happy. Make my way to the counter to pay. There are 2 people already in the Q, and their Jordans were handed to them from behind the counter. So their sneakers were put aside with their names labelled on the boxes. From what I could tell, they were friends of the employees. So they get the privilege of their sizes being put aside in the event it get it gets sold out. I questioned the staff and they blatantly denied it and got stroppy. I was not in the mood to argue. <br> <br> Sportscene is my first choice for sneakers but the attitudes and how they treat customers are disgusting!!
Hello zaincook
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the Area manager, who will get in touch with you directly.
Thanks,
The Sports Operations team
Hello zaincook
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the Area manager, who will get in touch with you directly.
Thanks,
The Sports Operations team
