ZM
Zimasa M
1 reviews | Active since Jul 2019
27 Jul 2019, 22:35
BAD CUSTOMER SERVICE
Hi. This is Zimasa Mbola from Eastern Cape. I went to Sportscene in Queenstown Eastern Cape, at the store they put SALE stickers of 50% discount on Kappa tracksuit but when i pay for those items none of them were on SALE. I asked LUVO to call Sportscene Head Office and confirm the Error they have caused, He said they do not answer enquiries immediately from Customers. I was so embarrassed, and had to pay more. What's the point of putting SALE WHILE ITS NOT THERE??
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Sportscene's replyOfficial
29 Jul 2019, 11:32 | We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly. Thanks,
The Sportscene team
The Sportscene team
Sportscene's reply29 Jul 2019, 11:32
Official
| We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly. Thanks,
The Sportscene team
The Sportscene team