1 reviews | Active since Aug 2016

18 Dec 2018, 19:05

Bad customer service

on the 23th off Nov 2018 I've placed my order on a pair of nike tekkies wich was only put in the ibt book at the 28th .being in and out of the store inquire about the goods ordered being told every time they will follow up the next day but no one off those staff members came back to me until today it's supposed to be a birthday present. Today 18th Dec I was told can't find the stock number to check and all ibt has been cancelled until January without any further assistance. This was really bad customer service felt like it was whatever.

0
Replies (1)
Sportscene
Sportscene's reply02 Jan 2019, 16:20
Official
 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.  Regards, The Sportscene team