1 reviews | Active since Jan 2012
bad,bad , attitude
on the 21/03 at around 11:05 was at maponya mal sportscene where i got a bad service , i wanted to purchase some items with my card as i saw that my credit wasnt too much for me to get the items which i wanted (two pais of adidas sneackers, i was given a run around with the sizes as i was told that size 8 wasnt available ,then i opted to take size 9, i told the guy whom i didnt get his name , i specifically told him that i will lay buy the sneakers and take them out next month , he took the sneakers to the counter and gave me a form to put my details and left me there , the lady who was at the till point gave me the bad attitude ever as she took my form and pretended to be allocating my info on the system , a minute was enough as she said to me i must wait for 15min ,i will receive an sms , i told her that i will go and get myself food i will comeback , 15min passed with me getting that sms , i didnt go back as i was still waiting for a responds .. as a loyal paying customer foschini group was very upset of the whole odeal as i seriously wanted those sneakers , im not happy at all
Dear 01N
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports team
Dear 01N
We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports team
