Bad attitude with the lady who answered the phone

Hi,<br> <br> I phoned few minutes ago asking about all star I bought for my son which is big, so I need to exchange the shoes. I phone the store in Sportscene Church one lady answered, I forget her name. I ask about where the shop is because I'm not fami**** with Pretoria. I asked is this sport scene in tramshed, she says tramshed doesn't have sport scene with an attitude. I ask her do you have chuck tale white all-star she said no again with an attitude. Firstly this lady is not supposed to answer calls if she doesn't know telephone ethics. She must be taken to training to answer calls and MUST apologize to me for answering the phone badly. Physical Address : PRETORIA CBD, PRETORIA AREA, GAUTENG, ZA View Driving Directions <br> Web Address : [URL Removed] <br> Tel No : *** <br> Above is the details I phoned.<br> <br> Thank you<br> Lerato Shihawu