IK
Innocent K

1 reviews | Active since Apr 2017

05 Apr 2017, 12:12

Bad and disgusting service ever

<p>month end I went to sport scene at Cosmo mall to pay my account, some cashier told me system is offline I can't pay here and I should go else where, after two days I went again and he told me same story. Came to my surprise that SYSTEM IS OFFLINE but all transactions are being made , people were buying some making laybyes but if you want to PAY thy tell you thier system is offline of which is a LIE , system is not offline thy don't want to help other customers if u not going to buy , now my account has areas because of stuff members who are reluctant to help customers </p>

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Replies (1)
Sportscene
Sportscene's reply05 Apr 2017, 14:15
Official

Good day Innocent Kolatsoeu

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sportscene team