1 reviews | Active since Dec 2016

21 Dec 2016, 14:56

Archive store missmatched pricing

<p>Went to the Archive store in Port Elizabeth and bought a sneaker, the shoe was marked down from R749 to R549 according to the sales personnel and the tag on the shoe. I get to the till and the shoe is R599, the store manager proceeds to tell me that this is not her problem and will refund me all of my money instead of trying to resolve the issue of the incorrect pricing on the shoe.</p>

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Replies (2)
Sportscene
Sportscene's reply22 Dec 2016, 09:47
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sports Operations team

Sportscene
Sportscene's reply22 Dec 2016, 09:47
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the Area manager, who will get in touch with you directly.

Thanks,

The Sports Operations team