1 reviews | Active since Oct 2015
Annoyed!
<p>I purchased some things on line, using my sportscene account.</p> <p> </p> <p>I accidentally added two of the same things to my very and checked out. I attempted to cancel the order and was unsuccessful. I sent an email as the online shopping department was closed on Sunday at the time I did the purchase.</p> <p> </p> <p>I got a response quite promptly and was advised that I can return the items in its original package to sportscene.</p> <p> </p> <p>I want to Totalsport as they under the same group, they referred me to Sportscene as I have an account with Sportscene. I want to Sportscene and the idiots in the store didn't even know what to do. Firstly saying that cellular items cannot be exchanged. I explained what happened, blah blah blah... it is a selfie stick by the way... never even opened it.</p> <p> </p> <p>They called someone and then got confirmation that I may exchange it there. Then after all this they tell me that I have to exchange it to a hi store. ***? ! I took a day off and used money to get here! What must I do with 2 selfie sticks!?</p> <p> </p> <p>I have an account with Sportscene, not Hi. Thrones goes off my **** sportscene account. </p> <p> </p> <p>I am so annoyed with the stupid employees as well. No product knowledge!</p> <p> </p> <p>I have never had a great experience with TRY, EVER!</p> <p> </p> <p>Unfortunately, you stock what I wear and am forced to continue shopping with you guys!</p>
Hi Sinead,
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you to assist.
Thanks,
The Sportscene team
Hi Sinead,
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you to assist.
Thanks,
The Sportscene team
