LK
Lefa K

1 reviews | Active since Mar 2011

11 Apr 2016, 13:12

Account discrepancy

I have discrepancies on my account as per below:<br> 28/03/2016 - End of day credit available was R9500<br> 29/03/2016 - I made online purchases amounting to R2982.80<br> 01/04/2016 - I made online purchases amounting to R580<br> 03/04/2016 - I exchanged items of R139.30 and I was charged R199 for the same items<br> Please advice why my available credit is R4353.00 instead of R5930.<br> Please advice why I am charged more for exchanging the same items.<br> Your urgent response will be highly appreciated.<br>

0
Replies (1)
Sportscene
Sportscene's reply11 Apr 2016, 13:22
Official
Hello LWayne,

We've passed your feedback on to our customer service department who will see to this as soon as possible. They'll be in touch with you directly with an update.

Thanks,
The Sports Operations team

Best regards,