KL
Khothatso L
1 reviews | Active since Mar 2019
06 May 2019, 12:30
Account Application Disaster
App**** for an account over 3 weeks ago, received no feedback, called them to find out the progress of my application. The application is declined as I failed to send through the documents, documents I have sent. Communication barrier and lack of customer centrism. The lady over the phone says I should re apply? because of their lack of sending out through the correct information.
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Sportscene's replyOfficial
24 May 2019, 12:50 Thank you for your feedback, we can imagine you’re feeling very frustrated. We’ve passed your query on to the team – they will look into the matter and get in touch with you directly. Thanks, The Sportscene team
Sportscene's reply24 May 2019, 12:50
Official
Thank you for your feedback, we can imagine you’re feeling very frustrated. We’ve passed your query on to the team – they will look into the matter and get in touch with you directly. Thanks, The Sportscene team