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Nokuthula N

1 reviews | Active since Jun 2023

10 Oct 2019, 12:37

Account Application

Good day

Please assist, i have app**** for a Sportscene account online and got a message to submit documents which i did, and i went to the store a week later as i didn't hear anything from them and even called their call center that advised that its still in process and up to now i haven't heard anything and as a result my credit score has reduced because of the pending application.

Can some one look into this and provide me with feedback.

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Replies (2)
Sportscene
Sportscene's reply10 Oct 2019, 16:30
Official
 We’ve passed your feedback on to our customer service department who will see to this as soon as possible. They’ll be in touch with you directly with an update.  Thanks, The Sportscene team  
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Nokuthula N's update14 Oct 2019, 11:53
Reviewer Update

Good day
Thank you for your reply, however I got an sms again today , saying that I need to submit my docs AGAIN, and the agent from the shop said to ignore those messages. I get these sms daily and I have submitted them via WhatsApp and via email. if I cant be assisted with opening an account then please let me know so I can stop harassing you guys. "its a simple yes you can have an account with us or no we declining your application".

Regards