Gyms affecting our credit score debiting different amounts multiple times in 2 months.

Good day

Before signing with the Gym I spoke to Joe about my concerns regarding signing again with them as I had problems before where they said I was outstanding money yet my gym account was up to date, and was sold to sign with steeldale branch and gym in alberton.

I signed a contract at the gym in February 12th 2018 and they were supposed to get it signed on their end and give me my copy ( i don't have a copy of my contract) till now.

I signed for R349 to be debited, and since then they have take R349, R379 and R399 total of 4 payments in 2 months.

Joe mentioned the fees went up R30 and it was sent out via sms and asked didnt I receive it.

Following my conversation regarding my account with Joe he stated as well as Jackie the accounts lady that I was in arreas, thats the reason I was debited R399 - this is not the case as Jackie emailed me in 2017 showing R449 is outstanding for my previous contract in 2017 when the 12 months were up for me not to renew my contract, No on did me any favours I came to the branch and sat down with Joe and showed him that all debits went off successfully, only amount that needed to be cancelled was the R50 fee from the gyms side.

The gym has debited 4 payments from my account after my phone call with Joe as to whats happening they debited R379 from my account which was the 4th payment in 2 months.

I have consoled with my Lawyer as well as been to the bank as this has affected my credit score.

I have requested that the gym cancels this account as they have damaged my credit score in less than 2 months.

It is bridge of contract to debit wrong amounts as well as multiple times in a month and this has affected my credit score.

As well as you increased the monthly fee without notice.

Your urgent assistance will be appreciated