CM
Clifort M

1 reviews | Active since Mar 2020

06 Mar 2020, 05:51

*******

******* they keep on accessing my bank , according to my understanding this is a secure card payment facility...they keep on using my card with out me making a deposit ...they making R100 deposit every now and then...and my bank notified me...I went to the bank they say I made a card purchase

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Replies (2)
Sportingbet South Africa
Sportingbet South Africa's reply06 Mar 2020, 10:37
Official
Good morning Clifort,

Thank you so much for your review. 

At Sportingbet, all our facilities are secure. I will call you to explain the reconciliation process specifically for Capitec card transactions. 

Regards,
Carl Hannival


Sportingbet South Africa
Sportingbet South Africa's reply06 Mar 2020, 10:53
Official
Good morning Clifort,

Thank you so much for taking my call. 

It is evidently clear that the issue here is with Capitec, who notifies you on two different occasions for the same transaction. As stated, we at Sportingbet have no ability to debit any customers account. 

Please visit your nearest Capitec branch to resolve the matter and reconcile your account. 

Kind regards,
Carl